Feel comfortable tackling a problem on your own? We will be listing some tips aimed at helping the do-it-yourself crowd. Send us your ideas for what you'd like to see.
OCT 2005 - COMCAST SUBSCRIBERS Before you renew your anti-virus subscription; McAfee anti-virus now available free as part of your service. Click here to get started
Your Comcast.net email address is required for registration in order to successfully download the software. We recommend only getting the anti-virus. You will need to set up an account with McAfee unless you already have one.
SEPT 2005 -SCAN FOR SPYWARE We recommend Microsoft Anti-spyware for proactive monitoring and removal of spyware. Click here to get it Microsoft
Already have an infected system? Here are steps to clean up an infected system 1) Restart computer in safe mode 2) Restart computer 3) Tap F8 key repeatedly when screen is black during system restart 4) Use arrow keys to select safemode with networking, hit enter 5) Hit enter again on next screen 6) Click OK to accept safe mode 7) Open Internet Explorer 8) Go to Trend Micro web site for free spyware and virus scan http://housecall.trendmicro.com and select free scan option 9) Select complete scan 10) Check off box My computer or C drive for what to scan 11) Follow prompts through next series of screens 12) Summary is provided with results of scan, follow recommended actions
To keep your system clean, be sure to get anti-virus protection (see Comcast note OCT 2005) and install Microsoft Anti-spyware (listed above). Not a Comcast subscriber, we suggest AVG anti-virus free for home users. To get it click here. AVGFREE
Business clients should use McAfee or Norton for anti-virus protection.
Have a problem you can't solve? We'd like to hear from you. Ask a question, contact us for more information, or tell us about your specific needs. We like to help.
